Privacy Policy

This privacy policy explains how Counsel Connect collects, uses, and protects your personal data when you use our website and services.

1. Information we collect

We collect information you provide directly to us, such as your name, email address, phone number, and the details of your legal enquiry. We also collect technical information about your visit, including your IP address, browser type, and pages viewed.

2. How we use your information

We use your information to match your enquiry with suitable solicitors, communicate with you about your enquiry, improve our service, and comply with legal obligations.

3. Sharing your information

Your enquiry details are shared with the solicitors matched to your request. We do not sell your personal information to third parties. We may share information with trusted service providers who help us operate our platform.

4. Data retention

We keep your information for as long as necessary to provide our services and comply with legal requirements. You may request deletion of your account and personal data by contacting us.

5. Your rights

Under UK data protection law, you have the right to access, correct, delete, or restrict the use of your personal data. You also have the right to object to processing and to complain to the Information Commissioner's Office.

6. Cookies

We use cookies to improve your experience on our site. For more details, please see our Cookies Policy.